Privacy Policy

The Information We Collect

In order for us to provide the Services, we are required to collect and process bits and pieces of information. Depending on your use of the Services, that may include:

  • Information such as your name, email and postal addresses, telephone number, and country of residence that you provide when creating an Account;
  • Payment information including credit card and bank information you submit to the Services in continuance of paying your service fees or purchasing Reservations for an Event;
  • Information you post in a rating or review following an Event;
  • Details of any requests or transactions you make through the Services;
  • Information about your activity on and interaction with the Services, such as your IP address and the device and operating system you use;
  • Information from Facebook, Twitter or similar social network (“Social Network”) or email accounts you connect to Komeeda, including your contacts;
  • Photographic, video and audio recordings of Events; and
  • Communications you send to us (for example, support requests, questions or comments, or reports of a problem).

If you are the Guest of a Diner, such Diner may provide certain information related to you when purchasing Reservations for an Event, including your name and email address.

If you are a contact of a Diner on a Social Network or email, that Diner may provide your name and email address to Komeeda.

Private Information

Certain data will not be publicly displayed or revealed to other users. Private data includes:

  • Names;
  • Email Addresses;
  • Physical addresses;
  • Phone numbers;
  • Payment information;
  • IP addresses; and
  • Communications you send to Komeeda directly (for example, support requests, questions or comments, or reports of a problem).

We never share or sell your personal information. We may share certain information, such as the names and emails of attendees to an Event, with our Restaurant members. We may also share information with third-party services, to the extent necessary to provide the Services.

When a payment is made, the information is only sent to our payment processor. Your payment information is never received by or stored by Komeeda. We currently use Braintree (a PayPal company) as our payment processor. You can see more about PayPal's terms and policies here. Our payment processor may store your payment information.

We do reserve the right to disclose personal information when we believe that doing so is reasonably necessary to comply with the law or law enforcement, to prevent fraud or abuse, to respond to violations of the Komeeda’s Acceptable Use Policy, or to protect Komeeda’s legal rights.

Information We Share with Other Users

When a Restaurant submits information about itself or an Event it is hosting, that information is loaded into a database searchable by our Users. If a Diner or Guest provides feedback or comments relating to an Event or the Services (for example, in response to an email requesting such feedback), such feedback or comments may be published in whole or in part on the Komeeda Website or in our marketing material, and may include the first name and first letter of the last name of the sender (for example, Alan Pizzasmith would be displayed as “Alan P.”).

Public Information

When you sign up for the Services or make a Reservation as a Non-Member, we create a basic profile for you for internal purposes. The information you provide to complete your Komeeda Member Account or to complete checkout, as a Non-Member will not be displayed publicly.

We may photograph or record video and audio of certain Events, and may publish such photographs, video footage and audio recordings for promotional purposes on our website, advertisements and Social Network accounts. We may publish comments, suggestions, feedback or reviews, in whole or in part, on the Komeeda website, advertisements and Social Network accounts. Published information will be publicly viewable to anyone accessing the Komeeda website or viewing the advertisements or social media accounts.

Social Media

The Services may allow you to connect to Social Networks and share your actions, comments, content and other information publicly or with friends. You may also be able to connect with us on Social Networks on which Komeeda has a presence. We will never post to any Social Network on your behalf without first obtaining your permission. Please be advised that any information that you post to a Social Network may be publicly viewable, depending on your privacy settings on such Social Network. Please contact those sites and services directly if you want to learn about their privacy practices.

Uses of Your Personal Information

We will use the personal information you provide to:

  • Identify you when you use the Services;
  • Enable us to provide you with the Services;
  • Send you information we think you may find useful or which you have requested from us;
  • Enable us to contact you regarding any question you make through the Services;
  • Analyze the use of the Services and the people visiting to improve our content and Services;
  • Customize the Services for you; and
  • Use for other purposes that we may disclose to you when we request your information.

We take securing your data and preserving your privacy very seriously. We never post anything to any Social Network or third-party account without your permission. We will never sell your data.


We want to communicate with you only if you want to hear from us. We will try to give you the ability to opt out of communications you do not wish to receive.

We will send you email relating to your personal transactions, including when you purchase a Reservation or information about an Event changes. A Restaurant hosting an Event may also contact you regarding any such Event you have a Reservation for or attended.

We will share our newsletter with all our Diners and their Guests. We may also add you to our newsletter if we believe you are interested in our Services, for example if you signed up to receive our newsletter or a Diner shared your email with us. If you wish to unsubscribe from our newsletter at any time, simply follow the “unsubscribe” link at the bottom of every email and update your communications settings accordingly.

We will send you an email relating to your personal experience after attending an event, and will remind you to rate your experience with our Restaurantmember.

We may send offers from our Restaurant member and other service providers we think will be valuable to you. If you wish to unsubscribe from such messages at any time, simply click on the “unsubscribe” link at the bottom of every email and update your communications settings accordingly. We may also send you administrative and service-related announcements on the rare occasions when it is necessary to do so.


Cookies are small information files which are issued to your computer when you visit a website and which store and sometimes track information about your Internet use. Komeeda uses cookies to help recognize you as a repeat visitor, to improve the quality of our Services, and to try and make your browsing experience meaningful. When you enter our website, our web server sends a cookie to your computer which allows us to recognize your computer, but it does not tell us who specifically is using it. By associating the identification numbers in the cookies with other customer information when, for example, you login to the Services, we may know that the cookie information relates to you. Some of the code and cookies used by our Services are served by Komeeda, and some are served by third parties who are delivering services on our behalf.

Most web browsers automatically accept cookies but, if you prefer, you can change your web browser to prevent acceptance of cookies or to notify you each time a cookie is set. You can refer to your web browser’s documentation for details on how to do so. You can also learn more about cookies by visiting which includes additional useful information on cookies and how to block cookies using different browsers. Please note that by blocking or deleting cookies used on our Services, you may not be able to take full advantage of our Services.


To modify or delete the personal information you have provided to us, please log in and update your User Account. We may retain certain information as required by law or as necessary for business purposes.

We will give you a copy of all the personal information about you that we hold at your request. This information is subject to a fee not exceeding the prescribed fee permitted by law.

People under 18 are not permitted to use the Services on their own, so this Privacy Policy makes no provision for their use of the Services.

Information that you submit through the Services may be transferred to countries other than where you reside (for example, to our servers in the United States). We will protect all information we receive in accordance with this Privacy Policy.